The question in the title sprang to mind these days when watching a video of Tom's. He repeatedly makes the distinction between acting in a way and being that way, at an individual level. In other words, you can act nicely from your intellect, not from your being. That makes you appear more civilized, but it doesn't mean you lowered your entropy.
So what happens when we move from individual to societies? Tom makes the same point as Ted above, saying that look at how the world was 200 years ago...clearly there's a progress. But the big question, is it a progress at the being level or just civilization? I remember another example Tom gave that I believe is pertinent: let's say a bully and mugger when preparing his next incarnation says that he's been a bad boy because he was born poor. So now he gets incarnated in a rich family. If his IUOC's entropy is high, he'll become a boss who abuses his employees, or a white collar criminal. Same actions, only in different environments.
So we don't have slavery like 200 years ago, but are we actually better? Or are we just as bad within a more constrained environment?
As the IUOCs lower there entropy and increase their QOC they become more empathetic, and therefore less able to harm others. They come to understand that when others do well they do well and vice versa. This happens only on an individual level, but when enough people figure it out through many incarnations the results manifest themselves in the society and culture. The society and culture can do nothing other than represent the average QOC of the individuals that comprise it. Individuality is never lost, there is only a greater capacity to express individuality within the society and culture.
Yes! We are better than we have ever been. Let's keep up the good work! :)